Privacy Policy

 1. What Information We Collect

When you visit aipublish.com, purchase a plugin, or contact us, we collect the following types of information:

a. Personal Information

• Contact Information: When you make a purchase or sign up for support, we collect your name, email address, and phone number.
• Payment Information: We collect your payment details (e.g., credit card number or PayPal details) but do not store sensitive payment information on our site. Payment transactions are processed by third-party services like Stripe, PayPal, or Razorpay.
• Account Information: If you create an account with us, we store your username, password (encrypted), and other account details to manage your purchases and access to support.

b. Usage Data

We automatically collect non-personally identifiable data when you visit our website. This may include:

• Your IP address, device type, and browser information.
• The pages you visit on aipublish.com, the time you spend on our site, and the links you click.
• Your interactions with our plugins and website features.

c. Communication Data

When you contact us via email, support tickets, or live chat, we collect the content of your messages and any additional information you provide to help us assist you better.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Transactions: We use your payment details to process purchases and transactions securely.
• To Provide Customer Support: We use your contact information to answer your questions, resolve issues, and provide support.
• To Improve Our Website: We analyze usage data (through tools like Google Analytics) to improve our website’s performance and user experience.
• To Send Communications: We may send you emails about product updates, new features, or other relevant information. You can unsubscribe from marketing emails at any time.
• To Ensure Security: We use your information to protect your account and prevent fraudulent activities.

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3. How We Share Your Information

We only share your information when necessary, with trusted third parties who help us run our business. These include:

• Payment Processors: We use third-party services like Stripe, PayPal, and Razorpay to handle payments. These services process your payment information securely but do not share sensitive payment details with us.
• Analytics Providers: We use Google Analytics to track website traffic and behavior on our site. Google Analytics collects anonymous data about your browsing habits to help us understand how our site is used.
• Live Chat Services: We may use third-party live chat software to communicate with you in real-time. The information you provide during these chats is stored by the live chat service provider.

We will also disclose your information if required by law or to protect our rights.

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4. How We Protect Your Information

We use reasonable security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

We recommend that you also take steps to protect your account, such as using strong passwords and logging out of your account when done.

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5. Your Rights and Choices

You have the right to:

• Access Your Information: You can request to see the personal information we hold about you.
• Correct Your Information: If your information is inaccurate, you can update it.
• Delete Your Information: You can request to delete your account or personal data, subject to certain legal restrictions.
• Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time. Each email we send will have an unsubscribe link.
• Control Cookies: You can manage or disable cookies in your browser settings. However, some website features may not work properly if cookies are disabled.

To exercise any of these rights, please contact us at support@aipublish.com

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6. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track usage patterns on our site.

• Essential Cookies: These cookies are necessary for the website to function properly, like remembering your login information.
• Analytics Cookies: We use cookies from tools like Google Analytics to gather anonymous information about how visitors use our site.

You can control cookies in your browser settings, but disabling them may affect your experience on aipublish.com.

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7. Third-Party Websites

Our website may contain links to other websites or services that we don’t control. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. Please review the privacy policies of any third-party websites before providing your personal information.

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8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child under 13, please contact us immediately so we can delete it.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a new “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you want to exercise your rights, feel free to contact us:

AI Publish Support Team
Email: support@aipublish.com
Website: aipublish.com